
Photo: UN Photo/Martine Perret
The Users’ Guide helps policymakers and assistance providers identify specific challenges, strengths and weaknesses related to the rule of law in the service delivered by a specific public agency to its end users.
It is a self-assessment tool that has been developed with a particular focus on local governance of service delivery and on public service providers with a high degree of interaction with individuals, and decision-making that affects the rights and interests of individuals.
The self-assessment allows an analysis of the degree of respect for the principles of the rule of law in public administration. It is based on six commonly accepted rule of law principles that are fundamental to effective, transparent and accountable public sector governance and service delivery.
The main focus of the tool is on key qualitative rights and justice issues for the individual in relation to public administration. The self-assessment, and the six rule of law principles on which it is based, emphasises the demand side of public administration, that is, the services that individual service users consider essential and the aspects they consider problematic, in addition to the issues that civil servants see as the most challenging.
MORE FROM HOME
What does research tell us about strategic civil-military leadership in UN integrated missions? The recent FBA research brief "Mission Leaders: An Evidence-based Assessment” presents seven policy recommendations.
2025-07-01 13:34FBA has both increased and adapted its work in Ukraine in the wake of Russia's invasion.
FBA in UkraineKlara Grenhagen works as a specialist at FBA's Africa unit with a focus on dialogue, reconciliation and peace processes.
More about our expertsFBA is part of Sweden’s development aid within the area of peace and security
Read more about the countries where we work